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Benefits for Customers
The PrecisionRx Specialty Solutions Team works with you to help improve the quality and cost of care by coordinating specialty pharmacy activities. By providing ongoing support for patients with chronic conditions, together, we can achieve the best possible outcomes from treatments.
Outlined here are the roles that each PrecisionRx Specialty Solutions professional plays:
Personal Care Coordinator (PCC)
At Enrollment
 | Places “Welcome” call to new patient |
| Explains program at enrollment |
| Initiates “Welcome” mailing that may include educational materials |
| Transfers patient to Registered Nurse (RN) for initial assessment and training |
Follow-up
| Schedules activities for follow-up |
| Places proactive refill calls to patient 10 days prior to need date |
| Initiates educational mailings |
| Administers adherence program per protocol |
Registered Nurse (RN)
At Enrollment
| Performs initial assessment and completes baseline evaluation |
| Contacts physician for missing information if necessary |
| Counsels patient on infusion process and technique, if applicable |
| Assists patient in arrangement of homecare or home teach if needed |
| Reviews patient checklist |
 | | What to expect from treatment |
| | Possible drug interactions or side effects |
| | Importance of adherence |
| | Short-term and long-term goals |
Follow-up
| Performs follow-up assessment when due, according to disease protocol |
| Obtains Quality of Life (QOL) and updates lab values, if applicable |
| Contacts physician, if necessary |
| Answers and documents patient’s questions |
| Assesses medication inventory to minimize waste and control costs |
Pharmacist (RPh)
At Enrollment
| Evaluates initial referral and ensures clinical guidelines met |
| Obtains patient weight and verifies appropriate dosing |
PrecisionRx Specialty Solutions performs 3 Pharmacist Checks to ensure accuracy of every prescription.
Follow-up
| Performs drug utilization review with each refill |
| Reviews continued medical necessity with each refill |
| Assists physician with dose adjustment based on RN assessment |
| Assists patient with all medication questions |
| | Dosing |
| | Side effects |
| | Stability |
Clinical Care Coordination
Value for the Patient
PrecisionRx Specialty Solutions personal care coordination program supports the patient in this way:
| Provides intense disease/therapy-specific care management |
| Facilitates communication and acts as a liaison between patient and provider |
| Monitors adherence to ensure compliance and improve clinical awareness and outcomes |
Clinical Measurement
These are the measurements used throughout the adherence management program to assist you with “sticking” to medication therapy as prescribed by your physician.
| Adherence analysis (For example, in Transplantation Medication Management, the program had led to 99.5% adherence in patients since inception.1) |
| Combination of education, interaction with clinical team and comprehensive adherence management program |
| Appropriate dosing per age/weight/gender |
| Evaluation of patient response and changes in patient’s Quality Of Life |
| Medication Wastage management via RN inventory assessment |
| Concurrent medication evaluation and side-effect management assistance |
| Frequency of interventions by Personal Care Coordinator (PCC), Pharmacist (RPh) and Registered Nurse (RN) |
1 PrxSS Transplan Management Report July 20
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